Listen to your people. Ask them for their thoughts. Trust them. Then empower them to make the needed change identified, and support the same. Effectively, let people know you are a safe zone where they can speak openly without fear. Let them know that, while you may not approve every idea, you will always listen and talk it through, and make a decision which is clear and quick. Don't let them suffer with indecision. Make a call. If you make the wrong decision (it will happen, you are human), you can always change your mind. Lastly, HAVE FUN!

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