How else are people supposed to communicate then?
You DO realize there are still people who don’t have internet access and do things the old fashioned way but they do have a phone?
Like the elderly, low income and poor people, people living in rural area?
And that there are still people who have a landline?
I think you and Tech industry people are out of touch with the average person cuz frame of reference (filter bubble) is people similar to yourselves — white, male, privileged background aka Silicon Valley!