Just an opinion but we're at the stages where users should be contributing beyond callouts.

Instead of noting that a FAQ/README is outdated, open a PR to have it updated.

We should all be working together.

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I think we have a huge community of all kinds of contributors, which is awesome.

The biggest challenge is the subset lazy persona who literally makes no effort and takes 10 seconds to blindly complain, which cascades out to dozens of minutes or even hours in support to try verify, review and respond.

They are eternal.

Absolutely this. And for some reason they tend to be the ones to spread misinformation far and wide too. Adds additional fires you need to put out.