If you haven't already, try clearing the app cache, it fixed the issue for me this morning.
Discussion
How do you do that? I don’t see the option anywhere
In Android, I long press the icon, then a pop-up for app info appears. Tap that, then go to "Storage" and click Delete Cache, or clear cache, or something line that. BE CAREFUL that you don't click the other button for deleting all app data.
Yeah I use an iPhone and can’t do that and don’t see it in the in-app settings or in the settings in my phone for fountain. I’ll have to reach out.
Sorry I can't provide the actual name of the buttons, everything is in Spanish on my phone.