We must not fall into the usual mechanisms of factions and public verbal clashes.

On Nostr it doesn't work like that.

On Nostr, customer management issues are resolved peacefully or at worst a nice fork like nostr:npub1t0nyg64g5vwprva52wlcmt7fkdr07v5dr7s35raq9g0xgc0k4xcsedjgqv did with Amethyst by creating Onyx.