Probably different in the US. I felt sorry for my guy a few times knowing he's spending all day in his van at like 40c Celsius and carrying parcels up those steep alleys where I used to live. Only to find the cops waiting for him at his van to fine the poor guy (which comes out of his pay allegedly)
Then again, I don't Amazon a lot because half the time the stuff I order turns out to be crap quality but that's on me. I still prefer stores tbh