Ruh roh Raggy...
Sent 70k from #Strike to #Alby. Strike shows payment completed but Alby shows invoice hasn't been paid. 🤔
Discussion
Used nostr:npub1xnf02f60r9v0e5kty33a404dm79zr7z2eepyrk5gsq3m7pwvsz2sazlpr5 to generate the invoice. Maybe the issue is between Zeus and nostr:npub1getal6ykt05fsz5nqu4uld09nfj3y3qxmv8crys4aeut53unfvlqr80nfm?
Sent another 70k direct from Strike to the Alby Chrome browser extension to bypass using Zeus and this one isn't showing paid on the Alby end either. 🤔
same problem here
nostr:npub1lrnvvs6z78s9yjqxxr38uyqkmn34lsaxznnqgd877j4z2qej3j5s09qnw5 nostr:npub1xv8mzscll8vvy5rsdw7dcqtd2j268a6yupr6gzqh86f2ulhy9kkqmclk3x 👀
Thanks. Sounds like the same issue I’m having this morning.
The whole reason why I use nostr:npub1getal6ykt05fsz5nqu4uld09nfj3y3qxmv8crys4aeut53unfvlqr80nfm is so that I don't have to deal with these sort of problems 🤷
Please send us an email to support@getalby.com mentioning your email associated with your Alby web account, and also if you have the invoice or any other information that could be of help, add it to the email. We'll get back to you
-JP
🙏
this is what happened to me today too 👀
just sent a message thanks, fingers crossed. between that and the issue I’m having in mutiny, today is one of those days probably best spent disconnecting and touching some grass
I'm sitting at work patiently awaiting a reply from Alby
Any news?
They are now aware of issues from multiple users regarding invoices showing unpaid after being paid and they are investigating where the breakdown is.
thanks for your patience! it took much too long.