I also think it greatly depends on how the “change of mind contradictory statement » is presented.

Also, actions are statements, and comparing words to behavior is the most powerful way of assessing trustworthiness.

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Don’t forget to leave room for forgiveness. If it’s humans being measured they might give you a contradictory statement and be completely unaware of it.

Frequency comes in to deal with that. If the human keeps doing it I shouldn’t trust, whether he is aware or not. Nobody would ever get a perfect « trust score » and that is fine.