Sorry we missed your message nostr:npub1du8vg3lqmfddfwdr52h08etty3speg45dttmyvup6x2pqq5jxf6qdhu524 . Sorry also for the delay and glad it got sorted out in the end.

An explanation FWIW….With the huge amount of on-chain deposits we process every day, a tiny percentage (way less than 1%) can sometimes have an issue automatically crediting for various reasons. Our helpful customer service team fixes them up as soon as possible, usually within 24 hours.

We have just made some technical tweaks to reduce the chance of this rare occurrence even further. ⚡️ 🙏🏻