Given the Buy Now Pay Later (BNPL) sector is already under suspicion of pushing debts onto people who do not realise (until too late) that BNPL can include punitive penalty clauses if payments not made at the appropriate 'later' time, the news that Klarna is aiming to half its human workforce by utilising AI, will not fill anyone with hope that things will get better....
#artificialintelligence #AI #debt #workers
h/t FT