🚫I use the power of the word "no", I can attest to the fact that it evokes strong emotions.
🧐Research shows hearing the word "no" can activate the same areas of the brain as physical pain. And as well it sets you up for proper negotiation.
Learned this with “Never Split The Difference” -Chriss Voss
It helps me to get people away from something they do not desire, and help them find a solution with me. 💜🧡