Wild.
Looks like your are not in charge my friend.
Has anyone ever got denied an application on nostr:npub1xkere5pd94672h8w8r77uf4ustcazhfujkqgqzcykrdzakm4zl4qeud0en because what the heck is this ? #bitcoin #asknostr

Wild.
Looks like your are not in charge my friend.
This is my friend who is a normal law abiding citizen with a masters degree. He shouldn’t have had any difficulty.
If its a brand new account, or very low activity with the first purchase, this is normal.
Just email River, talk to them and get it sorted out. Had this happen to a friend I onboarded recently and got it fixed.