Ledger has withdrawn their support for an older device. If anyone had stored their keys on that device, the only way to retrieve them is by ledger's help.

Ledger has a crap history of protecting their user's personal details. So everyone who ordered devices from them (before the incident) to their home address, they all got doxxed.

I wouldn't use a Ledger even if you pay me, same goes for Trezor.

Actually, for the time being, I will ONLY use a Coldcard.