My next-door neighbor’s generator wouldn’t start and he ask if I could take a look at it. By the time I got there a buddy (also a businessman) was there and we discovered dead battery had frozen and burst.

He immediately began dictating “what replacement battery model for Generac 11kw generator” into his phone.

I looked at a piece of the top of the battery and stated, “550 CCA 60N.” Heaven help us.