You can probably get the money back, if they sent you an email with an incorrect time

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Nah, I am not *that* mad. But I did let the manager know that I am frustrated x)

The group and agency backing them is quite small, so its actually easy to reach people - especially when they use their company e-mail address to also send out shipping notices and stuff (and i dont mean something like info@ or whatever@ - its their employee address xD name@agency.tld).

Next time I am converting the times myself lol.