4th day I try to onboard the same person.

I'll end up visiting myself in order to get them to do a transaction to an online service. It keeps failing.

'how can I buy Bitcoin?'

Is somehow we still can't answer and let new people do on their own in Belgium. But I think it's a general problem.

Wallets and adresses are confusing, lightning is unknown, and seen as 'somthibg else'.

On top of that, businesses that offer payment in bitcoin often point to very sketchy websites i/o to 'buy'.

Uphill battle still.