Replying to Avatar Fountain

In five years, nostr:npub13qrrw2h4z52m7jh0spefrwtysl4psfkfv6j4j672se5hkhvtyw7qu0almy made just $750 in royalties from over 500,000 streams through apps like Spotify.

In one year, she made 21 million sats (over $13,000) through apps like Fountain and Wavlake.

Adapt and adopt Bitcoin - or else.

https://www.forbes.com/sites/frankcorva/2024/10/01/musicians-can-now-earn-bitcoin-for-streaming-their-songs/

For fucks sake fountain. I would love to join your platform, but your registration process is fucked. Tried contacting you, but alas still no response. I think I've wasted no joke about 18 hours on just trying to troubleshoot your broken sign up process.

Your auto response email was also just as reassuring as throwing my support request ticket into the trash bin. Then you saying to my face don't worry. We might look into it before cleaning out the trash bin, but our cleaning lady probably doesn't have the time, or resources to.

You are expanding too fast without having the proper resources to manage a backlog of bug fixes and customer support messages. Going full stream ahead when your fountain is broken.

If you can't handle the volume of support cases. Please try reaching out to the FOSS community and being more publicly open with your development and testing. You will find the volunteer support you need to fix what is broken too.

Build the support infrastructure that is needed to actually thrive. Don't just slap duct tape on it, ignore the problems, and try to do it all yourself in house. A project like this needs more people involved who can help you to succeed.

Food for thought...

I'm here to help. Not just bitch. Contact me if you need me. I actually believe in what you are doing very passionately. Otherwise I wouldn't care enough to keep trying.

Good luck!

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Took me ten minutes to sign up to fountain.. but that was two years ago. So probably missed the wave of new users.. 🤣

May have worked back in the day. Sometimes it randomly works for people too. Most of what I hear is headaches and heartbreaks from people that try.

Overall it is an app that is half broken for some people and works flawlessly for others. While many people are left over suffering through infinite loops with error codes during the registration process. Without any success.

They have too much to handle and not enough staff to do it right now. So they are either going to get overwhelmed from popularity, and/or crash and burn due to bugs that never get acknowledged or fixed.