I logged out and in again also tried several browsers and the app itself. Still not working. Just refund me and delete the account. This goes now back and forth for 3 weeks. Not gonna work. I create a new account afterwards. ->4524555@coinos.io

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Dang it, I'm sorry that it's not working. This is the only time we've seen this not working.

- We can refund the Pro sub. Checking one more thing on the backend first.

- You can delete that account on the Account screen or keep it as free, either way

- Are you going to try a new account for Pro after?

Now it works.

Thank you for being so patient! Maybe in the future we can use nostr:nprofile1qqs8t4ehcdrjgugzn3zgw6enp53gg2y2gfmekkg69m2d4gwxcpl04ac04xqkm to handle support requests like this.

Yes, seems that Nostr DMs are completely useless. Using White Noise would be a great upgrade for your support.