Yeah I know what you mean. Not a fan of the public lambastings, but for instance, I actually got a more direct and quicker response and resolution for issues I had with certain companies (dealt with via DM) than going through their official channels.
yup, DM is the way.
remember pre-broadband internet when you had to wait over 30mins to talk to someone 💀
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Of course 😅
I’d lose the connection too 😂
