What does he need to apologize for? Ppl think that they could have handled the Twitter situation better than him. That's an arrogant way of thinking. None of us know what happened behind closed doors. None of us know the amount of pressure Jack was under. And none of us know the danger he was in. So instead of putting your ripped intellectual, egotistic hats on try to understand that Jack was the best case scenario . He tried his best. So stop it!
Discussion
If you've ever run a business or nonprofit you know there's always something you could have done better if things didn't turn out right. Firing your best friend, ditching people you think need your help, shutting down endeavors that have no hope, these are all hard things. I can't imagine how difficult it would be with government agents, powerful elitists and other corporate power players fighting for their fiefdoms under your nose while icing over their own incompetence and self interested actions. Jack wasn't playing in the WWF, it was a live-or-die game with everything at stake. Utter the wrong phrase and you're ruined for life. You wouldn't be able to take the pressure.