My guess is SMS 2FA is relatively easy for Boomers and older GenXers to grasp. 2FA AUTH apps, not so much. Would create a huge uptick in customer service needs.

Reply to this note

Please Login to reply.

Discussion

Would be nice to have the option. Imagine it would actually save on the costs of the SMS.

100%. I've found some newer banks allow for it, like Mercury for small businesses.