“Are you still in business?”—Hyper support ghosts customers, spurring outrage

Recall claims and RMA requests went unanswered, orders unfulfilled.

https://arstechnica.com/gadgets/2023/05/are-you-still-in-business-hyper-support-ghosts-customers-spurring-outrage/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social