exactly why you should run your own node and not rely on a custodian
Discussion
Hahaha 90% of the time when I can't zap somebody, they're running their own node and something is misconfigured or not working.
That happens a lot more often than my custodial service being down.
I'll let alby custody the little 100k-200k sats that I keep in it for zapping people on Nostr. It's more reliable most of the time.