‘Our job is not just to pacify’— meet men & women handling Uber’s 24×7 safety helpline
Visakhapatnam: When their cab broke down in the middle of a forest area near Pune, two passengers and their Uber driver did not have to fret for long. Within minutes, another cab came to their aid, dispatched swiftly via a call from hundreds of miles away in Andhra Pradesh. Orchestrating this rescue operation was 25-year-old Sweta, a safety agent with Uber.