This is also a problem with its not quite as simple as just fixing the money and focusing on that privacy, as our entire global infrastructure is shifting focus to that surveillance state, and barring not using any service, acting outside of it and getting reprimanded is still very real.
I don't have an answer or options for you, especially in Italy, but you also can't risk getting into whatever trouble that brings trying to falsify contents, as you risk both getting in trouble, and the artwork probably being damaged if they suspect something...
🤔 It sucks as I understand both sides, and you as what I believe to be a good faith actor would prefer to have as little to do with knowing someone's personal info and just know a place to ship it. And buyers are hesitant to share that.
I hope someone else can be more helpful with this. 🫂