It's your fault, no doubt. But I believe if they KYC you again, they should be able to reset the 2fa.

Or send the money where it came from.

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Right?

Few years ago (my shirtcoin phase), I had a non-KYC'd account with kraken. Send a larger amount (within their non-KYC terms) in and the blocked it and wanted to do a KYC.

I told them that it's not going to happen and asked them to send the coins back where it came from. They kept saying their shirt, I kept asking them to send it back - like an autistic child. Kept contacting them on socials, kept sending copies to all their channels, after a month, they gave up.