Sorry to hear that. What step of a process are you getting stuck at?

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Flashing the software to the pig from the web browser.

Okay, does anything happen when you do that?

My computer doesn’t detect the piggy to upload the software

This usually happens because of the cable. You need one that transmits both power and data. Change it or check it’s a data cable by connecting it with a hard drive, or anything else that works with data.

Okay I will give it a shot

Can you recommend a cable? That I can buy and try? To make sure we 100% rule out this issue?