Confirmed. I have a request to reset my password and I’m not subscribed anymore after having my keys surprisingly changed and lost access to one of my primal accounts.
Discussion
Nostr keys are saved locally and encrypted in the Alby Extension and are not affected in any way. Please contact Alby support and we can see if there's any way you are able to recover your lost primal account.
I came home and I was surprisingly log out, when I tried and connect my keys were not recognised so I lost access to it , including my primal account.
I uninstall the extension but I’m still getting emails and paying ?!
Hey Susana, the Alby Browser Extension is open-source. You can check all changes and verify that there was no update that could have caused such a behavior: https://github.com/getAlby/lightning-browser-extension