Maybe a relay issue? Review which relays you're using and try adding different ones if your contact list isn't being updated properly.

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Thanks, Derek. We’re using the nostr:npub12vkcxr0luzwp8e673v29eqjhrr7p9vqq8asav85swaepclllj09sylpugg app. We try but it doesn’t add relays when we click add. Same problems keep happening over and over. Weird.