So many people ask for the solution they think they want, but can't actually define the problem they need solved. Because they also don't understand the technology, the solution they ask for is rarely the solution they need.
This is true with tech and true spiritually with our prayers.
Also true in business when working with clients. There are the perceived needs and then there are the actual needs. Sometimes they align, often the do not.
Yes, I used to do requirements engineering and the customers would often come in, annoyed at something, and tell us they want XYZ.
After talking to them, for a while, and discussing it with developers, we'd come back to the table with "How about ABC?"
They didn't even know that ABC was a thing, until we told them. Because we had to invent it.
