I think 99% of the time they don't even realise that they just want to be mad. πŸ˜„ The ones that want other people to solve it for them.

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We all need to be better communicators, ask up front do you want it solved or you just need to be mad. Maybe questionnaires to fill out πŸ˜‚

πŸ˜‚ I do love the questionnaire idea. Make it 10 pages long so they're even more mad or forget what they're mad about.

Time to process the supposed problem.