It says it supports Lightning, but says my Lightning address is invalid.

Both cahlen@getalby.com and LNURL1DP68GURN8GHJ7EM9W3SKCCNE9E3K7MF0D3H82UNVWQHKXCTGD3JKUYRK0GA.

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Discussion

I don't know, sorry.

Try to contact their support, the live chat is often active and helpful.