I honestly don't remember the details of the onboarding. I just remember that it was super easy and intuitive.
I still ended up in an online Bitcoin meetup though. Pretty sure I would not have chosen that.
Discussion
I don't doubt that at all, any of it. They do things in a slick way, I just don't think their ethos is something I would be happy to recommend to someone who was a total neutral. In fact I think it's sort of counterproductive