Maybe they realize they are assholes and the gifts are meant as an apology or asshole tax.

More importantly, this story demonstrates how commerce can bring people together that otherwise don't get along. These clients don't respect your workers and are rude to them. The workers don't link the clients because of this. Everyone puts this aside and works together because they want the transaction to be successful. It's not perfect, but it's better than a kick in the nuts.

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