#crowdstrike Root Cause Analysis

https://www.crowdstrike.com/wp-content/uploads/2024/08/Channel-File-291-Incident-Root-Cause-Analysis-08.06.2024.pdf

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The report provides an in-depth look at the findings, mitigations, and technical details of the incident.

What Happened: The problem involved an update to the CrowdStrike Falcon sensor, which uses artificial intelligence to detect and respond to threats. A new template type was introduced to detect attack techniques using Windows interprocess communication (IPC). However, there was a mismatch in the number of input fields expected and provided, which wasn't caught during testing.

Incident Details: The template type required 21 input fields, but the sensor code only provided 20. This mismatch led to an out-of-bounds memory read when the system tried to access the 21st field, causing crashes.

Mitigations:

Validate the number of input fields during the sensor compilation.

Add runtime checks to ensure input arrays are within bounds.

Expand template type testing to cover more criteria.

Fix logic errors in the content validator.

Implement staged deployment for template instances to catch issues before wide rollout.

Provide customers with more control over updates.

Technical Details: The report explains the components involved, like the content interpreter, template types, and how security updates are processed.

Independent Review: Two third-party vendors are reviewing the incident and the overall quality process to prevent future occurrences.

Additional Resources: The report includes links to remediation hubs and technical blogs for further details.