It wasn't a no because someone else had to step in. It's not just this place. This is a common problem we see in businesses that accept Bitcoin. You typically have to talk to the owner or an automated system to actually be able to pay in SATs because no ones staff knows how to accept it, because typically it's not on their point of sale and they have to get a separate tablet that they don't know about and weren't trained on.

I'm curious what system these guys updating to though that would be able to solve this problem