Are they soliciting feedback in any particular format? Like asking you to email them? Or are the owner / manager / whoever around so you might engage them in a convo? I’ve always found that the most important first step is to feel out the mindset of the person you’re talking to. Gotta tailor your pitch to the audience.
Discussion
Maybe start out with “I think your food is amazing and I hate to hear that you’re having trouble.” A little flattery goes a long way, especially when it’s genuine! 😊
