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Replying to Avatar Tando.me

Hard to say. Kenya had number portability for ~10 years. From 2011 to around 2021. Which means you could keep your phone number but change carriers. So unfortunately there's no guaranteed way to tell if a number is Safaricom, Airtel or Telkom. If there was we would certainly prevent payments that would certainly fail.

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maya 2mo ago 💬 1

Safaticom..smh?!!!I'm mad that you didn't check first before you replied

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Tando.me 2mo ago

Did you see the follow up before you replied? Payments can fail. Even using mpesa directly. Yes it's frustrating. Sorry you experienced it. Send a DM with your Tando app id so we can get your sorted.

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