Yuh. I’ll check with them tomorrow. I probably need to replace ssd .

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Check with who? What kind of computer do you have, you might be able to open it up and see whats wrong yourself

Where I bought it. I don’t have the proper screw drivers to open up 😔. It’s a lenovo c340

Oh you tryna open up the internal ssd? I had a pre built computer once and the internal ssd was screwed on so tight that even with the right screw driver i couldnt replace it

my bet is the ssd is fried lol 😂 usually the case when i get these .