Same thing happened to my son and he did not register his email @​nostr:npub1hcwcj72tlyk7thtyc8nq763vwrq5p2avnyeyrrlwxrzuvdl7j3usj4h9rq . Now he cant recover all his sats .

I used to work at Apple retail store, people would lift up the lid excited about their new phone, not realizing the phone was just lightly sitting on top, and blam cracked.... instant trip 10 feet to get repaired.