Wait, they signed a BTC transaction & later they actually refused to acknowledge it? And that's common for them?
Discussion
No. They let you buy BTC and withdraw it but if you re-deposit from that KYC address (only used with Revolut) most of the time they reject the deposit after requesting "source of funds" which is Revolut. Then they return the deposit minus a transaction fee.
But I mean, the source of funds is a txn that they actively, provably signed, if you present the txid, why would they shrug and reject the deposit? Do they not want the BTC?
Yes I 100% agree with you but they don't and I put BTC from them into new addresses on purpose since those sats are KYC'ed. So there is also no dubious funds in those addresses. Only Revolut KYC sats.