They were going to drop firmware allowing extraction of private keys to their servers along with a trusted 3rd party. To use this service you’d have to KYC the wallet. Being closed source no one can verify how this actually works, if it’s a back door. They also have a history of losing customer data so they can’t keep private keys safe (no 3rd party can). It’s basically an open door for a new 6102 and they were called out on it. They didn’t expect the backlash and quickly pulled the firmware but how would anyone know if this type of thing isn’t already on their device? Lets not forget the proprietary ledger live software you need to use to update and setup with where their servers know what you have on your device.

Now think of how many normies own these devices.

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Actually I use this device, I know all the downside of ledger now, but because I have spend money to buy it, I feel like I don't want to waste it. I want to use coldcard but I don't have any laptop.