Thanks, Chad. I received it into my coinos account since I have that connected for the time being
I’ve never restarted alby. So sorry for the ignorant question when I ask, how do I do that? 

Discussion
I just don’t wanna screw anything up
Where are you running it?
Yeah, I have it on a start9
Just select it on your node, click the restart button and then log back into AlbyHub.
Cool thanks Chad I’ll try this in a bit
Just tried the reset, but no luck. I noticed that my channels are a bit unbalanced as well. Could that be an issue for receiving?
That shouldn't matter unless all the sats are on your side of the channel. I had to restart mine again this morning because it wasn't working while listening to B4TS.
Even if you run your own node it still has to connect to an Alby Nostr relay to work which is what I think the issue is.