#crowdstrike #outage #bug

The image appears to be a Windows kernel crash dump analysis screenshot. It indicates an "Access Violation" error (Exception Code: c0000005) occurred within a process named "System." This type of error typically happens when a program tries to read or write to a memory location that it doesn't have permission to access.

Here's a breakdown of some key details from the image:

* **Exception Record:** A data structure containing information about the exception.

* **Exception Address:** The memory address where the exception occurred (fffff8021df335a1).

* **Exception Code:** The code representing the type of exception (c0000005, Access Violation).

* **Context:** The state of the processor registers at the time of the exception.

* **Process Name:** The name of the crashed process ("System").

* **Read Address:** The memory address that the process was trying to read from (000000000000009c).

* **Error Code (NTSTATUS):** The Windows status code for the error (0xc0000005).

* **Stack Text:** A portion of the call stack at the time of the crash, showing the sequence of function calls leading up to the exception.

The analysis also mentions several "Blackbox" entries (BLACKBOXBSD, BLACKBOXNTFS, BLACKBOXPNP, BLACKBOXWINLOGON), which suggest that additional troubleshooting tools may have been used to gather more information about the crash.

This crash dump analysis indicates a critical error within a core system process. Various factors, such as faulty hardware, driver issues, or conflicts between software components, could cause this error. Further investigation would be needed to pinpoint the exact cause and resolve the problem.