I'm always discouraged when I seem to know more than the support rep I'm working with.
Not being smug. I just try to do my due diligence before bothering them.
Discussion
"Have you tried turning it off and back on?"
Sort of.
Google has an "unmanaged users transfer tool" for workspace.
It's supposed to initiate after I verified the domain.
My support tech said I need to transfer MX records too, which is incorrect.
My turn if off amounts to waiting a full 24 hours and bugging support again.
Their tool not working. My stuff is fine.
Domain stuff is fast, except when it isn't, in my experience