Feel free to contact us at support@getalby.com mentioning the email of your Alby Account and all other pertinent information, thanks!
JP
nostr:npub1getal6ykt05fsz5nqu4uld09nfj3y3qxmv8crys4aeut53unfvlqr80nfm something seems to be wrong with your LNURL server. When trying to fetch an invoice for vinyllounge@getalby.com, I'm getting a Rails error page. Previously, it was returning JSON that said { status: 'ERROR', reason: 'something about check limits' }.
Discussion
It’s not my account. nostr:npub1m0fkefjhw6z7m8fv2nh7vrtf3rlsy70dywlsdj08lzekdr7kheyqefgpyg joined Nostr tonight, but we’re unable to zap him. I looked into it and your LNURL server is not working properly.
Hey nostr:npub1m0fkefjhw6z7m8fv2nh7vrtf3rlsy70dywlsdj08lzekdr7kheyqefgpyg can you make sure that your Hub is online and unlocked? :) And that it has Alby Account with a lightning address linked!?
I’m able to fetch the metadata for the lightning address and it looks fine, but when trying to fetch an invoice, I get a Rails HTML error page instead of a JSON response as expected.
Hi Biebs,
We've looked further into the case your brought up and found the reason for your issues. While I can't share specific details about the receiver (I'd like to respect his privacy), I can provide a general explanation.
The reason you couldn't send sats to the recipient at that specific hour is because their Alby Hub was turned off at that time. If they turn their Alby Hub back on, you should be able to send sats without any issues.
I hope this clarifies the situation.
As a note for everyone, we strongly recommend that podcasters or influencers who need to receive sats 24/7 use an Alby Hub that is online 24/7. While Alby Hub can be self-hosted on various devices, not all are suitable for a 24/7 online wallet.
Our subscription product, Alby Hub on Alby Cloud, offers a 24/7 online wallet, ensuring you can receive sats at any moment.
You can learn more here: https://guides.getalby.com/user-guide/v/alby-account-and-browser-extension/alby-hub/getting-started
Best,
JP
thanks for the info. is it possible to provide a better error message response when requesting an invoice from someone with their alby hub turned off? that way we display that information to users to help them understand what's going on.
That makes sense. Thanks for bringing this up. I just passed your request to dev team. Thanks!!!
-JP
PS: If you like to give more recommendations you are welcomed to participate on our feedback forum, and again, thanks!
Is the Alby Hub on Alby cloud custodial or is this the new self-custodial product? Thanks!
🐝💛