I’m taking a masterclass on AI that does a good job of talking theory but also practical use cases. The two things in terms of prompts that it gave me that have been helpful are:

1. Always give your chat agent / AI a persona in your prompt to ground their response (e.g. “you are expert salesperson, please review this script and provide ….)

2. Tell your AI to ask three clarification questions before it responds to your question.

The other thing I’m picking up is that it does great with responding to content, so upload meeting transcript, email thread, contract and have it review everything so you can just ask questions that concern you rather than having to read every word