It can also be fixed if you restart the browser.
Could it be something with your browser(s)? I tested it and it seems to work. Sometimes it just takes a while and a couple of page refreshes.
https://video.nostr.build/4618c3cff8f56eb66a3040f4bf54c47b51742e0eca1bba69158ead2c55ce1c83.mp4
Discussion
OK nostr:nprofile1qyg8wumn8ghj7mn09eehgu3wvdez7qgwwaehxw309ahx7uewd3hkctcqyzyl7evx9gu6gpjzksgjzpc2gmj4q62slss80aw5l2v6lx695vsaj6660ct, I’ve got an update for you.
I completely removed and reinstalled the Alby extension. I was still unable to sign in.
Then I opened another Chrome profile and installed keys.band and tried to sign in using the same Nostr profile. It also didn’t work.
Then I tried with a completely different Nostr profile using Alby, and was able to sign in with that one.
So, as far as I can tell, Satlantis doesn’t work with my specific npub, because…reasons.
Hope that’s enough info for your team to investigate.