No consistency in menu items, cluttered menu pages, lots of clickables that users don't tend to use, intuitively corrupt menu options.

For example on Netflix home page the main teaser has a play and a more info button but the thumbnails it's different when you hover over. Clicking a thumbnail plays the item in stead of taking you to "more info". Thumbnails are on slides and stacked in arbitrary categories, which differ for each overview forcing the user to read them again and again. There's a prominent toggle to change the overview, but that doesn't really change anything significantly.

In Spotify home is a jungle of items, when you click home you go back in menu in stead of home. There are somehow several queues for songs and they don't seem to communicate (playlists, album tracks, queue). The "what's new " and "recently played" are prominent but arbitrary and kind of useless. And then settings shows a shopping list of shit.

Makes me wonder if they ever had a computer scientist look at it from a scientific UI perspective, or maybe that person was a fruitcake.