This is true but you can't convert people when you tell them you need to configure it all yourself. For example windows comes with a touchscreen keyboard for 2 in one laptops, tablets or touchscreen all in ones. Linux does not have no touchscreen keyboard it has the old ass on display accessibility onboard which is a horrible alternative to the touchscreen keyboard. All these Linux distros out there made for security yadayada cool but what about a modern touchscreen keyboard? Oh no Linux Dev did that but yes there's probably a github repo some indie guy made it I could download & run some terminal commands. But who wants to do that when a Linux distro should have a modern touchscreen keyboard out of the box?
It's small things like that which stop people from switching. Do you know how many Linux forums I mentioned this on most of the people respond to that. Well I don't use a touchscreen I use a desktop.
I thought this was like a joke at first but then I was getting the similar answers like that on the Linux mint forums, manjaro, fedora, arch forums & matrix chat. It really shocked me the response of how many Linux users apparently only have desktops or old laptops that don't have a touchscreen.
Bottom line you can't really sell the benefits of Linux to a non Linux person when you tell them well you have to configure it yourself then the basic essentials are not even in the os like a touchscreen keyboard. People will try for 20 minutes then go I'm having issues with doing basic shit fuck this I'm going back to windows